Hot Desk Usage Terms & Office Guidelines

By booking a hot desk at 5/157 Gordon St, Port Macquarie, NSW 2444, you agree to the following terms and guidelines to ensure a professional, safe, and respectful workspace for everyone.

1. General Use

• Hot desks are available on a shared, non-exclusive basis.

• Bookings are valid only for the date, time, and number of desks confirmed.

• Desks must be vacated promptly at the end of the booked period.

• There is no life to the office which is on the first floor.

2. Behaviour & Conduct

• This is a professional working environment.

• Respectful dress code and behaviour are expected at all times.

• Loud conversations, disruptive calls, or behaviour that interferes with others’ work is not permitted.

• Any form of harassment, discrimination, or inappropriate conduct will result in immediate termination of access, without refund or credit.

3. Desk Etiquette & Cleanliness

• Hot desks must be cleared completely after each use.

• Do not leave personal belongings, paperwork, or equipment behind.

• Please wipe down your desk after use and dispose of rubbish appropriately.

• Food should be consumed neatly and respectfully; strong-smelling food is discouraged.

4. Noise & Calls

• Headphones are recommended for calls and online meetings.

• Keep phone calls brief and at a considerate volume.

• If you need to take an extended or confidential call, please step outside where possible.

5. Kitchenette & Amenities

• Kitchenette facilities are shared. Please leave them clean and tidy after use.

• All cups, dishes, and cutlery must be washed, dried, and returned to their original place after use.

• Personal food items must be disposed of outside of the office at the end of your booking.

• Do not leave food, drinks, or packaging behind.

• Report any issues, spills, or breakages promptly.

6. Guests & Visitors

• Hot desk bookings are for the named individual(s) only.

• Visitors are not permitted to use desks or amenities without a booking.

• Meetings with external guests require prior approval.

7. Security & Personal Belongings

• You are responsible for your own belongings.

• Do not leave valuables unattended.

• We are not liable for loss, theft, or damage to personal items.

8. Internet & Equipment

• Our fast 500mbps internet access is provided for general business use only.

• Illegal activity, excessive downloading, or misuse of the network is prohibited.

• Users must not interfere with office equipment or other users’ connections.

9. Cancellations & Changes

• Bookings are non-refundable.

• Cancellations made at least 24 hours prior to the booking time will receive a credit for future use.

• Same-day cancellations and no-shows will result in forfeiture of the booking fee.

• Credits are non-transferable and must be used within the stated validity period.

10. Office Hours & Access

• Standard access is Monday to Friday, 9:00am–5:00pm.

• Outside hours and weekend access are available by request and confirmation only.

• Unauthorised access outside approved times is not permitted.

11. Parking

• Street parking is available with additional parking at Growers Market.

12. Right to Refuse or Terminate Access

We reserve the right to:

• Refuse access

• Terminate a booking

• Remove a user from the premises

if these terms or office guidelines are breached.

13. Privacy Policy

Our privacy policy is here - Privacy Policy

14. Acceptance of Terms

By completing a booking, you confirm that you have read, understood, and agree to these Hot Desk Usage Terms & Office Guidelines.